Eckhoff & Massarelli, P.C. is dedicated to excellence in quality of work product and timelines of service to its clients. People often tell stories of "friends" who have hired attorneys that do not communicate with them, either by letter, phone or both. They often wonder what they should do if their attorney does not keep them informed of the status of their case. Our response is always the same; if your attorney fails to communicate with you, then you should seriously consider obtaining a different attorney.

Eckhoff & Massarelli, P.C. have a policy of returning all telephone calls within 24 hours after the call is received. We also send you copies of all letters and court documents that are sent to or received from the opposing attorney. Finally, we send out an itemized invoice every month so that you know exactly how the firm has worked on your case and the cost of such work.

We want you to be informed and up to date on your case. We want you to understand the direction your case takes and to be able to participate and ask questions about the case. We know your case is the one of the most important events of your life. We want you to have confidence that your case is important to us and that we are working hard to deliver the best results possible for you.